Long-term care
Helping create a culture of
Designed with data protection and privacy in mind, discover powerful screening and management solutions designed specifically for long-term care.
LiveAssist™ checks all the boxes for long-term care and health facilities
Achieve with LiveAssist™
- Comply with regulations and increase service levels without added workload on staff and front-line workers.
- In the event of an outbreak, the data provided by the platform will enable you to conduct contract tracing in a timely and guided manner to prevent further spread.
- Get real-time data on building occupancy and capacity.
- Monitor, track and evaluate access of employees, residents, visitors, contractors, volunteers, service providers and companions.
- Increase efficiency and control over the screening process.
- Complete control of opening and closing access points based on criteria you set.
- Ensure compliance with infection control practices like hand hygiene, use of PPE and other requirements, leading to cost reduction and increased effectiveness of PPE.
- Provide vital statistics on building capacity to ensure you don’t exceed capacity to maintain social and physical distancing.
- Clear identification and tracking of people entering the building with LiveAssist™ badges and digital codes.
Integrate your existing health information systems
LiveAssist(tm) is built for integration allowing you to have a platform unique to you.
LiveAssist(tm) integrates with: security, remote patient monitoring, patient portals, master patient index (MPI), practice management, enterprise software, email and networking, HR, employee identification
Features and benefits summary
Screening and entry management
Easily screen and manage staff, visitors, contractors, residents, patients, and others without adding burden to your staff. Replace manual, paper sign-in logs with digital. Use automated reports and analytics for infection control and contact tracing.
Mobile visitor management
Let everyone enjoy the ease of the mobile version. Easily modify questionnaires and set screening criteria. All HIPPA and PIPEDA compliant.
Mask and fever detection
Contactless screening without face-to-face contact for mask verification and temperature screening. Alert nurse practitioners or security about individuals who present a possible health risk to your facility.
Notifications
Manage notifications to alert the Live Agent employee or administrator on duty, by text, email or from within the application.
Printed visitor badges
Easily identify and confirm a visitor has passed through screening. Badges assure peace-of-mind and add security through visibility.
Occupancy load management
Know exactly how many people are in your space at any given moment. Advise people of ideal times to enter by mobile, SMS and digital signage. Alert if occupancy loads are exceeded. Remove the threat of tailgating for entry or exit.
Live Assistance
- Real-time video chat is remotely controlled by your Live Agents and administered by you.
- LiveAssist™ two-way video chat minimizes face-to-face interaction. Our Eyes-On feature allows your employees provide high-quality help and assistance remotely.
- Gain efficiencies by having a single employee monitor up to eight doors. It means less staff needed to monitor doorways in person and reduced face-to-face contact for disease control.
- Learn more about our platform (link to platform page)
Admin dashboard
Robust admin toolset and dashboard with real-time statistics, user management and more.
- Monitor and manage up to eight entry points in real-time
- Access from a computer or your mobile device
- HIPPA and PIPEDA compliant data storage
- Flexible notification systems
- Real-time statistics
- User management
- Emergency overrides
- Filter and search
- Activity log and audit trail
- Create and share custom reports
Louis Brier Home and Hospital in Vancouver deployed LiveAssist™ and helped create the optimal solution for long-term care facilities.